Help & FAQ
Questions, comments, or concerns?
Send us an email at hey@getsuperdrip.com or check out the below!
About SUPERDRIP
What is SUPERDRIP?
SUPERDRIP is transforming the way we care for our sweat, as the first sweat-focused consumer brand to combine efficacy and positivity. Our purpose is simple: to make perspiration more comfortable. Designed with excessive sweating in mind, our products take a proactive approach to sweat and odor relief all over the body, all while making you feel confident in your own skin.
Where can I buy SUPERDRIP?
Currently, you can buy SUPERDRIP at getsuperdrip.com or online at urbanoutfitters.com
Where are your products made?
Our products are manufactured in the United States.
Do your products contain aluminum?
Not all, but some products, such as don't sweat it lotion contain aluminum sesquichlorohydrate—a cosmetic astringent that works to reduce sweating by temporarily plugging eccrine sweat gland ducts.
Do your products contain parabens, triclosan, phthalates, talc, or perfumes?
No, our products are free from: parabens, triclosan, phthalates, talc, perfumes, and synthetic fragrances.
Are your products cruelty free?
Our products are proudly formulated without animal-derived raw materials and are never tested on animals; only sweaty humans.
Is your packaging sustainable?
All SUPERDRIP packaging is recyclable. Once you finish don’t sweat it lotion, we recommend removing the lid from the bottle first before recycling. Follow your local recycling facilities guidelines and rules.
Product
How does don't sweat it lotion work?
don't sweat it lotion uses aluminum sesquichlorohydrate, an aluminum salt known to temporarily reduce activity in sweat glands.
How long does it take for don't sweat it lotion to work?
This depends on how severe your hyperhidrosis is and how consistently you use the product. Some individuals will see results after a few applications; others will see effectiveness 2 to 4 weeks of consistent use.
Can I use don't sweat it lotion on my face or intimate areas?
don't sweat it lotion is designed for external use on hands, feet, underarms, back, and chest. Do not use it on the face or intimate areas.
Can I use a deodorant with don't sweat it lotion?
don't sweat it lotion is designed to alleviate both excessive sweating and odor. Since our product is formulated without perfumes or synthetic fragrances, feel free to layer with a deodorant for added odor protection.
Does don't sweat it lotion have a scent or smell?
Our product is naturally unfragranced, but contains natural ingredients like sage oil that might have a faint refreshing scent.
Why should I apply don't sweat it lotion in the evening?
Can I use don't sweat it lotion while pregnant or breastfeeding?
If you become pregnant or are currently breastfeeding, contact your doctor prior to using aluminum salts.
Will I build a resistance to don't sweat it lotion?
While not common, some bodies may develop a tolerance to SUPERDRIP. If this occurs, take a break from using products with aluminum sesquichlorohydrate or other aluminum salts.
Can teenagers and children use don't sweat it lotion?
Yes! SUPERDRIP can be used by teenagers. For children, we recommend you should consult with your primary care physician prior to children using aluminum sesquichlorohydrate or other aluminum salts.
Will don't sweat it lotion irritate my skin?
As with any aluminum-based product, skin irritation may occur. You should avoid using product on broken skin. Irritation can also occur if too much product is applied at one time. If irritation occurs after proper dosage, wash the area thoroughly with soap and water and discontinue use.
Can I wash my hands after using don't sweat it lotion for palmar hyperhidrosis?
After application, wait 45 to 60 minutes for the lotion to fully absorb before washing hands.
How long does don't sweat it lotion last when applied?
Depending on how severe you sweat, you may find that the product can last anywhere from a couple of hours to all day. For places such as the hands that tend to be washed frequently, we recommend applying two times per day. Effectiveness varies for each person.
Shipping & Delivery
Where do you ship to?
Currently, we are only available in the United States.
How can I check the status of my order?
You can check the status of your order in your order confirmation link or directly on your account page.
How long does it take for my order to be delivered?
Due to current shipping delays as a result of COVID-19, please allow 1-2 weeks for your order to be processed and shipped.
What are my options for shipping?
We currently provide free standard domestic shipping in the US.
What form of payment do you accept?
We accept all major Credit Cards (Visa, Mastercard, American Express and Discover) and Apple Pay.
Returns & Exchanges
What is your return policy?
We are confident SUPERDRIP will satisfy your needs! To return a product, please send an email to hey@getsuperdrip.com with your full name, phone number, email address, and order confirmation number, as well as a brief description of the reason you are returning the product(s). Items eligible for returns are accepted within 14 days of purchase. Please note: original shipping charges will not be refunded (if applicable). The customer is responsible for the shipping fee and dropping off the returning package to the mailing service that matches with the return label. Please allow 14 business days for SUPERDRIP to receive and process your return.
Press & Partnerships
I am interested in press opportunities with SUPERDRIP.
For press opportunities and inquiries, please reach out to hey@getsuperdrip.com
I want to partner with SUPERDRIP.
We’re always interested in new partnership opportunities! Feel free to send us an email at hey@getsuperdrip.com.
I would like to sell your products in my retail store.
All wholesale inquiries can be sent to hey@getsuperdrip.com.